Emergencies
To view your client's Travel Insurance Coverage details, Personal Medical information and Contact Details, enter the person's Tag ID numbers only (eg 8*****) and Name. These details can be found on the back of the Dogtag or on the Policy Schedule. Type the name exactly as it appears on the back of the Dogtag.
- MEDICAL EMERGENCIES:
- For 24 hour emergency assistance contact our medical emergency service quoting the TAG number and the Scheme Reference Number.
- Toll free number for use in continental USA: 1-877-653-2511
- International collect call number: 1-715-295-9626
- Live Travel Assistance: 1-800-826-8597




